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Privacy Policy

Last Updated: 23 July 2025

INFORMATION WE COLLECT

PERSONAL INFORMATION

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely, not stored)
  • Order history and preferences

AUTOMATICALLY COLLECTED

  • IP address and browser information
  • Website usage data and cookies
  • Device information and operating system
  • Referral sources and page views

HOW WE USE YOUR INFORMATION

ORDER PROCESSING

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Handle returns and exchanges

MARKETING COMMUNICATIONS

  • Send promotional emails (with your consent)
  • Personalize your shopping experience
  • Recommend products based on preferences
  • Share company updates and news

WEBSITE IMPROVEMENT

  • Analyze website traffic and usage
  • Improve site functionality and user experience
  • Conduct market research
  • Prevent fraud and ensure security

INFORMATION SHARING

WE DO NOT SELL YOUR DATA Your personal information is never sold to third parties.

TRUSTED PARTNERS

  • Shipping carriers (for delivery purposes only)
  • Payment processors (for secure transactions)
  • Email service providers (for communications)
  • Analytics services (anonymized data only)

LEGAL REQUIREMENTS We may disclose information when required by law or to protect our rights and safety.

DATA SECURITY

PROTECTION MEASURES

  • SSL encryption for all data transmission
  • PCI DSS compliance for payment processing
  • Regular security audits and updates
  • Restricted access to personal information

YOUR ACCOUNT

  • Keep your password secure
  • Log out of shared devices
  • Contact us immediately if you suspect unauthorized access

YOUR RIGHTS

ACCESS & CONTROL

  • Request copy of your personal data
  • Update or correct your information
  • Delete your account and data
  • Opt out of marketing communications

CALIFORNIA RESIDENTS Additional rights under CCPA including right to know, delete, and opt-out of sale.

COOKIES & TRACKING

TYPES OF COOKIES

  • Essential cookies (for site functionality)
  • Analytics cookies (to improve our service)
  • Marketing cookies (for personalized ads)

YOUR CHOICES

  • Adjust cookie settings in your browser
  • Opt out of analytics tracking
  • Disable marketing cookies

CONTACT US

For privacy-related questions or requests:

  • Email: privacy@snugfrost.com
  • Phone: +1 307 217 8059
  • Mail: SnugFrost Privacy Team, 30 N Gould St Ste R Sheridan, WY 82801