Last Updated: 23 July 2025
INFORMATION WE COLLECT
PERSONAL INFORMATION
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely, not stored)
- Order history and preferences
AUTOMATICALLY COLLECTED
- IP address and browser information
- Website usage data and cookies
- Device information and operating system
- Referral sources and page views
HOW WE USE YOUR INFORMATION
ORDER PROCESSING
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Handle returns and exchanges
MARKETING COMMUNICATIONS
- Send promotional emails (with your consent)
- Personalize your shopping experience
- Recommend products based on preferences
- Share company updates and news
WEBSITE IMPROVEMENT
- Analyze website traffic and usage
- Improve site functionality and user experience
- Conduct market research
- Prevent fraud and ensure security
INFORMATION SHARING
WE DO NOT SELL YOUR DATA Your personal information is never sold to third parties.
TRUSTED PARTNERS
- Shipping carriers (for delivery purposes only)
- Payment processors (for secure transactions)
- Email service providers (for communications)
- Analytics services (anonymized data only)
LEGAL REQUIREMENTS We may disclose information when required by law or to protect our rights and safety.
DATA SECURITY
PROTECTION MEASURES
- SSL encryption for all data transmission
- PCI DSS compliance for payment processing
- Regular security audits and updates
- Restricted access to personal information
YOUR ACCOUNT
- Keep your password secure
- Log out of shared devices
- Contact us immediately if you suspect unauthorized access
YOUR RIGHTS
ACCESS & CONTROL
- Request copy of your personal data
- Update or correct your information
- Delete your account and data
- Opt out of marketing communications
CALIFORNIA RESIDENTS Additional rights under CCPA including right to know, delete, and opt-out of sale.
COOKIES & TRACKING
TYPES OF COOKIES
- Essential cookies (for site functionality)
- Analytics cookies (to improve our service)
- Marketing cookies (for personalized ads)
YOUR CHOICES
- Adjust cookie settings in your browser
- Opt out of analytics tracking
- Disable marketing cookies
CONTACT US
For privacy-related questions or requests:
- Email: privacy@snugfrost.com
- Phone: +1 307 217 8059
- Mail: SnugFrost Privacy Team, 30 N Gould St Ste R Sheridan, WY 82801