DOMESTIC SHIPPING (UNITED STATES)
STANDARD SHIPPING
- Cost: FREE on orders $75+, otherwise $9.99
- Delivery Time: 5-7 business days
- Carrier: USPS, UPS, or FedEx
- Tracking: Provided via email once shipped
EXPEDITED SHIPPING
- Express (2-3 days): $19.99
- Overnight: $29.99
- Saturday Delivery: Additional $15 (where available)
- Cut-off Time: Orders placed by 2 PM EST ship same day
PROCESSING TIME
- Standard orders: 1-2 business days
- Custom orders: 3-5 business days
- Holiday seasons: May take 1-2 additional days
INTERNATIONAL SHIPPING
AVAILABLE COUNTRIES We ship to over 50 countries including Canada, UK, Australia, and most EU countries.
SHIPPING COSTS & TIMES
- Canada: $15.99 (7-10 business days)
- UK & EU: $19.99 (10-14 business days)
- Australia/NZ: $24.99 (12-16 business days)
- Other countries: Calculated at checkout
IMPORTANT NOTES
- International customers responsible for customs duties/taxes
- Delivery times exclude customs processing
- Some remote areas may require additional time
SHIPPING RESTRICTIONS
WE CANNOT SHIP TO
- P.O. Boxes for expedited shipping
- Military APO/FPO addresses (standard shipping only)
- Countries with shipping restrictions
ADDRESS REQUIREMENTS
- Complete street address required
- Apartment/suite numbers must be included
- Phone number required for delivery
ORDER TRACKING
TRACKING INFORMATION
- Sent via email within 24 hours of shipment
- Real-time updates available
- Delivery confirmation provided
DELIVERY ISSUES
- Contact us if package shows delivered but not received
- We work with carriers to resolve delivery problems
- Replacement sent for confirmed lost packages